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Advanced Computers is a full service IT Company. We empower our clients with solution and support they need to leverage technology for their business, data and voice IP services, as well as managed IT services including cloud computing, data centers, virtualization, security applications and support services.

Advanced Computers, your one-stop solution for all your network cabling needs

Advanced Computers, your one-stop solution for all your network cabling needs to supercharge your business! ????????

???? Network cabling might not be the most glamorous topic, but it is the backbone of every successful business operation. A reliable and efficient network infrastructure can significantly enhance productivity and ensure seamless communication throughout your organization. And that's where Advanced Computers comes into play!

???? With years of expertise in the field, we are proud to offer top-notch network cabling services tailored specifically for businesses. Our dedicated team of professionals understands the importance of a robust network infrastructure and knows how to design, install, and maintain it flawlessly.

???? Say goodbye to frustratingly slow internet speeds, unreliable connections, and communication breakdowns - we've got you covered! Our network cabling solutions guarantee optimal performance, scalability, and flexibility that empower your business to thrive.

???? Whether you're a small startup or a large corporation, our customized cabling services cater to your unique needs and budget. From ethernet cabling to fiber optic installations, we have the expertise to handle it all, ensuring seamless connectivity and efficient data transmission.

✅ What sets us apart from the competition? Not only do we deliver high-quality workmanship and attention to detail, but we also understand the business side of things. We work closely with you to analyze your requirements, devise a comprehensive plan, and execute it flawlessly – on time and within budget!

???? Don't let network issues hold your business back any longer. Let Advanced Computers take care of your network cabling needs so you can focus on what you do best – growing your business!

???? Contact us today at 516-285-2224 or visit our website https://www.advancedcomputersinc.com/ to schedule a consultation and discover how our network cabling services can transform your business into a well-connected powerhouse! ????

#AdvancedComputers #NetworkCablingExperts #BusinessConnectivity #BoostYourProductivity

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UNDERSTANDING AUTOMATION

 

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The strategic use of automation allows us to protect your business from harm.

Business technology is the bane of the modern worker. No matter how well-intentioned the members of your staff are, when they have computer troubles, it complicates everything they are trying to accomplish. This, in turn, complicates every goal you are trying to accomplish.

The automation of IT service delivery gives you a direct line to a stronger business by streamlining the services that your customers rely on. This is accomplished by removing downtime from the equation, while also securing your data and protecting your infrastructure. Since we only automate repeatable and routine tasks, it makes it so we can provide a comprehensive IT management service for an affordable monthly rate.

What Can We Automate?

Many of the managed services we are responsible for can be automated, and many of them, in our opinion, work better as automated tasks.

By taking the human element out of the equation, the time-consuming tasks that humans could conceivably mess up are replaced with repeated perfection. So the first step for the company in search of leveraging automation for IT management, and for the right managed services provider, is to determine what tasks absolutely need to be automated in order to save capital. We will assess what kind of management your organization needs, and customize our powerful solutions to protect your business.

Some of the most common automated tasks from an MSP include:

  • Patch management
  • Backup management
  • Mobile device management
  • New hire management

The key to our automation is our enterprise-level Remote Monitoring and Management software (RMM). This includes pre-built automations and customizable options to build more services. In some cases, it’s as simple as clicking the options in a menu, but you have to know what systems you want control of, and what maintenance is required to keep those systems working efficiently. With RMM tools being managed by knowledgeable technicians, you will see a precipitous increase in IT availability, which will immediately decrease the amount of downtime your organization sees.

How You See Value From Automation?

When your technology breaks, you have to fix it. That much is understood.

What many business owners don't understand is that the costs that are really hurting their business are the ones that come from employee downtime. These costs add up quickly and can, depending on the problem, be a major reason your organization’s profitability wanes.

We use automation to ensure that your hardware is up and running properly, that your network is free of process-hindering threats, and that your software is current. These processes, if done manually, would cost you (and us) a fortune in man-hours. We have done the legwork to ensure your IT is stable and running efficiently, which leads to a stable and efficient business.

Advanced Computers is the solution your business needs to eliminate downtime. If you would like more information about automation, remote monitoring, or any of our other managed IT services, call us today at (516) 285-2224.

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WHY IS STRUCTURED CABLING IMPORTANT?

 

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The installation of a cable infrastructure that supports a wide range of voice and data communications equipment is substantially simplified with structured cabling. Whether it's wiring a skyscraper or putting a coaxial outlet in a home, all of the components must adhere to specific standards for electrical transmission, resistance, cable lengths, connectors, and cable fabrication. 

When employing the right diagnostic equipment, which is meant to be compatible with the ANSI/TIA-568.0/1 standards, structured cabling also helps in the troubleshooting of wiring defects. Structured cabling makes installation easier because the interfaces are standardized and often use snap-in connectors.

According to recent studies, failures in poorly designed and implemented cabling are very common and can be quite expensive. A dependable cabling infrastructure and its underlying networking equipment, designed and implemented on a thoughtful strategy is the foundation of an organization efficiency and productivity. Therefore, a wise investment in high quality cabling services is a must.That is where we come in with our optimal IT Solutions and unbeatable prices.

Advanced Computers provides a full range of IT infrastructure and network cable installation services for commercial and residential customers. We specialize in installations infrastructure of low voltage structured cabling for voice, data, wireless and video equipment. From the first day we opened our doors in 2001 until this very moment, our main priority has remained the same: to deliver exceptional quality IT solutions to New Yorkers at unrivalled prices.

Whether you are planning to relocate to a new office space or already have Cat5e cable installed and want to upgrade to higher speeds, we can assist you with all things related to Network Cabling Services from relocation and set up on your phone systems, including VOIP to computers network and much more.

NEXT STEP:

Call us TODAY 516-285-2224 to book your FREE consultation and learn more about our  cabling services.

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BENEFITS OF STRUCTURED CABLING

 

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Businesses are increasingly putting phone, data, and video applications on their networks in today's fast-paced work environments. The infrastructure that supports this communication technology must be functional at all times. While structural cabling accounts for a modest fraction of your entire network investment, it can account for approximately 80% of network efficiency. It's also the foundation upon which any company is built.

Structured cabling solutions can give much-needed benefits to organizations and data centers, despite the fact that cables and wires are usually buried behind walls. The system is put at risk without it, especially during maintenance. The following are some of the advantages of structured cabling:

REDUCES CABLING BULK & CONGESTION

Structured cabling standards assist companies in installing wiring in a way that keeps the entire wiring infrastructure structured, preventing messy tangles. As a result, there are fewer downtimes and lower chances for human error.

EASIER TO MANAGE THE NETWORK

It will be simple to determine if there is an issue with the cable connections if something goes wrong in your network. If there is a problem with the wires, structured cabling allows you to quickly replace the defective cables.

SUPPORTS FUTURE UPGRADES

With the rapid innovations in communications technology, having a system that is forward-adaptable is critical. Structured cabling solutions make this possible, making upgrades simple and low-risk to the infrastructure.

REDUCES OVERALL INSTALL TIME

Moves, additions, and changes to the infrastructure can be implemented quickly without disorganized wires getting in the way. This reduces the risk of human error during repairs and updates, allowing for more efficient use of company resources and time.

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Request a free site visit today for a structured cabling installation consultation that will help you in reaching your company's goals. CALL US NOW 516-285-2224

 

 

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7 TOP BENEFITS OF HIRING IT HELP DESK SERVICES

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Helpdesks include tools that provide context and insight into customer interactions. They also have tools that allow you to evaluate your support team's performance, ensuring that they are indeed efficient in supporting and satisfying clients. A helpdesk is the greatest place to start if you want to improve your customer service experience. As mentioned above, implementing a helpdesk can help in a variety of ways; nevertheless, let's take a closer look at each of these advantages individually.

BRING ALL OF YOUR CUSTOMER SERVICE CHANNELS TOGETHER IN ONE PLACE.

If you provide support via several channels such as email, phone, live chat, messaging channels, or social media, a help desk will allow you to consolidate all of your support into one location. Nothing irritates a client more than starting in one location (such as chat or phone) and being shifted from one channel to the next, repeating themselves in order to get an answer. By keeping context when a customer moves channels, a helpdesk app allows you to provide a smooth multichannel service to your customers.

PROVIDE FASTER SUPPORT TO CUSTOMERS

Customers hate waiting in lines, on the phone, or over email. Customers just want faster replies from businesses, and your support team can't afford to waste time switching tabs and categorizing enquiries before answering. A smart helpdesk ticketing system consolidates customer interactions into a single page, tags support tickets for a quick overview of the problem, and categorizes issues for agents to provide quick, effective support to consumers.

INCREASE THE EFFICIENCY OF YOUR TEAM

While a helpdesk system can automate time-consuming operations like ticket assignment, it may also lighten your team's load with basic but effective automation like assignment and process automation, as well as out-of-office autoresponders. Within your help desk, you may also create an internal knowledge base for agents to share information and resources, as well as communicate any changes or product updates to all employees. A smart help desk also boosts your team's effectiveness by promoting cross-team communication and keeping everyone on the same page at your global support desk.

SET UP EFFICIENT SELF-SERVICE ALTERNATIVES.

Customers prefer self-service to interacting with agents, with 39% claiming that they can handle issues faster by looking for help on their own. A feature-rich help desk allows you to generate, manage, and consolidate support information directly from the tool. This documentation may be supplied with FAQs, guides, or tutorials and is a wonderful method to assist customers in finding solutions to their issues before they contact you. Access to your knowledge base's statistics also provides you with information on the most frequently searched inquiries and most viewed articles.

CONTEXTUALIZE YOUR CONVERSATIONS WITH YOUR CUSTOMERS.

You can save all of your client information in one place and view everything a customer has asked you for in the past by using a helpdesk tool. No matter which team member interacts with the customer next, your team may pick up the conversation without any contradictions in context.

OBTAIN CRUCIAL INFORMATION ABOUT AGENT AND TEAM PERFORMANCE.

It's difficult to track the volume, type, and resolution rates of support requests if you just use personal or shared inboxes to handle client enquiries. This data is crucial since it allows you to track the performance of individual agents as well as your entire help desk team, as well as measure your support for future employees. Through big data and personalized reports, a helpdesk system could provide you with these details.

FREES UP TIME

Your in-house staff can focus on other lucrative activities when an IT help desk handles all of your company's technological issues. This increased productivity results in more income, which helps the organization by reducing the expense of the IT help desk. Your staff benefits as well, because they are able to focus on what they were paid to do rather than dealing with technical support issues. While you may engage in-house specialists solely to provide technical help, full-time employees are more expensive than outsourcing IT support. Finding the correct type of IT professional for your company is often a hassle.

Interested in Help Desk Services? Call us TODAY 516-285-2224

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