Proactive Protection. Reliable Support. Strategic IT Guidance.

Running a small business today means relying on technology for nearly everything — communication, accounting, customer management, file storage, and more. When your IT systems fail or fall behind, your business feels it immediately.

At Advanced Computers, we are proud to introduce our Essential Managed IT Services Plan, designed specifically to give small businesses enterprise-level protection and support without enterprise-level complexity.

Our Managed IT Services program delivers:

• Proactive IT management

• Advanced cybersecurity protection

• Continuous monitoring

• Reliable helpdesk support

• Strategic technology planning

The goal is simple: Keep your business operating efficiently and securely — without IT stress.

What Is Managed IT Services?

Managed IT Services means we take responsibility for the health, security, and performance of your technology environment on an ongoing basis — rather than reacting only when something breaks.

Instead of unpredictable repair costs and downtime, you receive structured, proactive coverage.

Advanced Computers – Essential Managed IT Services Plan

Designed for Small Business Protection

 1. Cybersecurity Protection

Cyber threats are increasing every year, and small businesses are frequent targets. Our layered security approach protects your organization from common attack vectors.

Included:

• Quarterly firewall configuration reviews

• Email Security Gateway (blocks spam, phishing, malicious attachments)

• Web filtering to block known malicious websites

• Monthly cybersecurity awareness tips for users

We focus on prevention first — because stopping an attack is far less expensive than recovering from one.

 2. Unlimited Helpdesk Support

Technology issues should not slow down your team.

Included:

• Unlimited remote helpdesk support

• Monday–Friday, 8 AM – 6 PM availability

• Tickets submitted via email, web portal, or phone

When something goes wrong, you have direct access to experienced technicians who respond quickly and efficiently.

 3. Automated Data Backup (Every 2 Hours)

Data loss can shut down a business instantly. Our backup strategy ensures your critical data is always protected.

Included:

• Automated backups every 2 hours

• Local and secure cloud-based backup storage

• Continuous backup verification and monitoring

• Data recovery support within 2 hours during business hours

If a file is deleted, corrupted, or encrypted by ransomware, we can restore it quickly.

 4. Business-Grade Endpoint Protection

Standard antivirus software is no longer enough.

Included:

• Enterprise-level antivirus and malware protection

• AI-powered threat detection

• Real-time threat alerts

• Active ransomware detection and remediation

• Automated system scans

Your endpoints (workstations and servers) are continuously protected against modern threats.

 5. 24/7 Real-Time Monitoring & Alerting

Most IT issues don’t happen during business hours — and many problems can be prevented if caught early.

We monitor 24/7 for:

• CPU and memory spikes

• Failed backups

• Disk space issues

• Unauthorized login attempts

When alerts are triggered, our team takes immediate action to mitigate the issue before it impacts operations.

 6. Patch Management

Unpatched systems are one of the leading causes of cybersecurity breaches.

Included:

• Automated Windows updates

• Third-party application patching

• Weekly patch schedules

• Emergency deployment for zero-day vulnerabilities

• Monthly patch success/failure reporting

Your systems remain updated, secure, and compliant.

 7. Asset & Inventory Management

Knowing what technology you have is critical for budgeting and compliance.

Included:

• Real-time inventory of all computers and servers

• Hardware and software audit reports

• License expiration reminders

This eliminates guesswork and improves IT planning.

 8. Monthly IT Reporting

Transparency is important.

Each month, you receive a detailed report covering:

• System health

• Backup status

• Antivirus activity

• Support ticket resolution

Reports are delivered via email or through our client portal.

 9. Quarterly IT Reviews (Optional QBR)

Technology should support your business growth — not limit it.

During Quarterly Business Reviews, we:

• Discuss upcoming growth plans

• Identify potential risk areas

• Provide strategic IT recommendations

• Align your technology with your business goals

This transforms IT from a cost center into a growth tool.

 10. Cloud Account Support

We provide basic support for:

• Microsoft 365

• Google Workspace

Including password resets, mailbox creation, and general account management assistance.

Why Small Businesses Choose Advanced Computers

• Proactive rather than reactive IT

• Strong cybersecurity posture

• Predictable IT costs

• Local, responsive support

• Strategic long-term planning

We don’t just fix problems — we prevent them.

Let’s Discuss Your IT Goals for the Year Ahead

If you're open to it, we would welcome the opportunity to schedule a brief call to discuss how our Managed IT Services plan can align with your organization’s technology objectives for the coming year.

 516-285-2224

Book Your FREE consultation here:
 https://advancedcomputersinc.com/free-consult

Technology should empower your business — not create stress.

Contact Advanced Computers today to learn how our Essential Managed IT Services Plan can protect and strengthen your organization.

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